A. Our Customers' Rights :
Our customers have following rights as per General Data Protection Regulation (GDPR) –
1You have the right to view your personal information and data which is stored with you.
2You have full right to get informed fully about the data used and processed by Us.
3Our customers have the right to rectify or complete any personal data they have entered, if it is incorrect or incomplete. You can also contact us if you face any difficulties in doing so.
4You also have the right to delete any data which you have shared with us, anytime you want.
5You hold the right to prevent or restrict us from using any of your data.
6You have the right to object if you find us using your personal data for any purpose, if you are not comfortable.
7You hold the right to make your profile and mechanized decision making.
8You have the right to object and complain to us, if you find us using your personal data for any purpose which you find is not right or uncomfortable. You can contact us directly through the contact details or email provided to you by us. You also have the right to file a complaint against us to the Supervisory Authority, Information Commissioner's office in UK.
9You can also contact Information Commissioner’s office or Local Citizens Advice Bureau of UK, for further information and assistance.
B. What all data is collected by us from you :
After you have confirmed your booking, we ask you for your personal and non personal data to be shared to us. Which are
C. How is your personal data used by us :
To provide you with our services by asking your -
1‘Name’ To confirm your parking or hotel booking with the operator of the parking spot.
2‘Address’ In case we need to give you any additional information about your advice booking, we can send you a voucher on your address Or To confirm that the debit or credit card from which you will pay, belongs to you.
3‘Card Details’ To process and accept your payment.
4‘Contact details’ In case we need to inform you about any changes or additional information about your bookings.
To assist you with your queries and complaints.
To inform you about the ongoing offers and discounts.
5‘IP address’ To diagnose our server related issues and help you access our site more easily and fluently.
To analyse your feedback, work towards improving our site for your more enhanced user experience.
D. How and why do we share your data sometimes :
We have designed a secure environment to keep your data highly secured and safe. We have secure server layers(SSL) which encrypts all the data shared by you before it reaches us, and it is only de-encrypted once it reaches our server. Thus, there is no chance of your data being used by any other server.
F. Contact Information :
In case of any query you can contact us directly through our contact us page or by email us at [email protected]